Shipping Policy

1. Shipping Availability and Costs

Shipping availability depends on the delivery destination and the products ordered.

Available shipping methods and any applicable shipping charges will be displayed at checkout before you place your order.

2. Order Processing

Orders are processed after payment and order details have been confirmed.

Processing times may vary depending on product availability, order volume, weekends, and public holidays.

3. Shipping and Delivery

Delivery times vary depending on the destination, shipping carrier, and other logistical factors.

Any delivery estimates provided during checkout or in order communications are estimates rather than guaranteed delivery dates, unless expressly stated otherwise.

If we become aware that your order cannot be shipped within the applicable timeframe, we will contact you regarding the available options, including cancellation and refund where required by applicable law.

4. Shipment Tracking

When tracking information is available for your shipment, it will be provided after dispatch.

Please note that tracking updates may take some time to appear in the carrier's system.

5. Order Changes and Cancellations

If you need to change your delivery details or request an order cancellation, please contact us as soon as possible.

We will review your request based on the order status and applicable law. Changes may no longer be possible once an order has been dispatched.

Nothing in this policy limits your statutory cancellation or return rights.

6. Delivery Issues

If your order is delayed, damaged, or missing, please contact our customer support team.

We will assist in reviewing the issue and provide an appropriate resolution in accordance with applicable law.